Machine Learning Engineer / NLP Specialist

About NLPearl

At NLPearl AI, we are revolutionizing customer interactions with autonomous, AI-driven voice agents. Founded to redefine the future of business communications, we deliver innovative solutions that enhance sales efficiency, optimize customer support, and reduce operational costs. Our mission is to create seamless, personalized interactions that ensure every customer feels valued and understood.

About the team

Our AI & Data Science team is at the core of NLPearl’s intelligence layer. We build, fine-tune, and deploy large-scale language and voice models that power real-time phone conversations between businesses and their customers. Working alongside product, engineering, and QA, we bridge the gap between deep learning research and production-ready AI systems.

About the role

As a Machine Learning Engineer, you’ll be responsible for training and refining models that enable human-like understanding and responses over the phone. From intent recognition and speech segmentation to custom voice model adaptation, your work will directly impact how our agents perform in real-world conversations. You’ll have access to rich proprietary datasets and the infrastructure needed to experiment at scale.

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