Redefining Hospitality Excellence with NLPearl's AI Voice Agent

Elevate guest experiences, streamline hotel operations, and increase revenue with NLPearl’s AI phone agents and browser assistants. Automate reservations, provide 24/7 concierge service, and enhance guest engagement—delivering exceptional hospitality at reduced operational costs.

Trusted & backed by leading companies

Logo nvidia Logo Wandr Logo Wandr Logo Gen AI Logo Twillio Logo Servify Logo Tata Consulting Logo Teyamé Logo AWS Logo meitar Logo General Boost Logo Netflix Logo Asutralian Course Logo Delphin

Unlocking Business Success with AI-Powered Calls

0 x

Faster Response

AI voice agents instantly answer guest inquiries, provide property information, and process requests—eliminating wait times and enhancing guest satisfaction.
0 x

More Direct Bookings

Automated reservation management and proactive follow-ups increase direct bookings and reduce dependency on third-party platforms.
- 0 %

Front Desk Workload

AI phone agents handle routine inquiries and requests, allowing staff to focus on delivering personalized guest experiences.
0 x

Higher Revenue Per Stay

Intelligent upselling of room upgrades, amenities, and services drives additional revenue and maximizes guest spend.

Why choose NLPearl for your hotel?

API
URL
GET
https://api.hotel.com/availability?checkin=check_in_date
API Settings
Actions
Body
Key
Value
Key
Value
Transfer Call
Phone Number
+1234-567-8900
When to Trigger the Action

Guest requests personalized concierge service or VIP arrangements.

Booking
Email Address

johndoe@nlpearl.ai

Open Hours
M
T
W
T
F
S
S
Action Trigger
Transfer the call upon customer request.
Send Email
Object

Your Reservation Is Confirmed – Check-In Details Inside

Message Text

Your room at hotel_name is ready for check-in. Your room number is room_number and your digital key has been activated.

Message Text
When to trigger?
Send SMS
Text Message

I’ve sent your reservation confirmation to guestEmail, including all amenities and check-in details. Feel free to contact us if you need anything else!

Message Text

Guest check-in reminders or service notifications.

AI-Powered Booking System

NLPearl’s AI phone agent streamlines the entire reservation process, from initial inquiry to confirmation. Automate room availability checks, rate comparisons, and special requests handling. Reduce booking abandonment while capturing essential guest preferences to enhance pre-arrival personalization and operational planning.

Provide round-the-clock assistance to guests with NLPearl’s hospitality AI call agent. From restaurant recommendations and activity bookings to room service orders and maintenance requests, the AI call agent handles it all. This reduces front desk call volume while ensuring guests receive immediate attention regardless of time zone or staffing levels.

NLPearl’s AI phone call agent automates internal hotel operations by managing staff communications, room status updates, and interdepartmental requests. Housekeeping notifications, maintenance tickets, and inventory requests are handled seamlessly, improving coordination between hotel departments and enhancing overall operational efficiency.

Transform routine guest interactions into revenue opportunities with NLPearl’s intelligent AI voice agent. Automatically recommend relevant room upgrades, spa treatments, dining experiences, and premium services based on guest profiles and preferences. Increase average guest spend without additional sales staff or training costs.

Welcome international travelers with NLPearl’s multilingual AI phone agent. Provide seamless assistance in multiple languages to enhance guest satisfaction and remove communication barriers. Expand your hospitality business globally without the complexity and cost of multilingual staff recruitment.

Got a mic?
Welcome to The Grand Hotel! Are you looking to book a stay or learn more about our amenities?
Does your hotel have a swimming pool? I’m traveling with my kids and that’s important for us.
Absolutely! We have a beautiful family-friendly pool area. Let me show you our pool facilities and the activities we offer for children.
Perfect, that’s exactly what I need to see!
Your text here...

AI Website Assistant for Travelers

NLPearl’s browser agent welcomes website visitors instantly, answering questions about accommodations, amenities, and local attractions. This real-time engagement improves the booking experience, addresses concerns immediately, and significantly reduces bounce rates on your hospitality website.

Browser Pearl guides potential guests through the entire booking journey, from room selection to payment confirmation. By helping visitors navigate reservation options, compare room types, and understand policies, the AI reduces abandonment rates and captures more direct bookings.

Create tailored experiences for each website visitor based on their preferences and behavior. NLPearl’s AI analyzes browsing patterns to suggest appropriate room packages, highlight relevant amenities, and recommend local experiences—enhancing guest anticipation and increasing booking value.

Even after booking confirmation, Browser Pearl continues to assist guests with pre-arrival questions about transportation, check-in procedures, and special requests. This ongoing engagement builds excitement, reduces cancellations, and helps operations teams prepare for guest arrivals.

Welcome international travelers with NLPearl’s multilingual browser agent. Break language barriers by providing booking assistance and information in multiple languages, expanding your global reach and making your property accessible to travelers worldwide.

Call Performance Analytics
Track reservation calls, guest inquiries, and service requests to optimize staff efficiency, improve guest satisfaction, and identify opportunities for service enhancement and revenue growth.

Seamless Integrations

NLPearl connects effortlessly with your hospitality management systems, booking engines, and CRM platforms. Integrate with popular hotel solutions like Opera, Cloudbeds, Mews, Sabre Hospitality, Amadeus Hospitality, Booking.com, Expedia, TravelClick, and Salesforce to synchronize guest data, automate reservations, and streamline operations.

Smart Guest Tagging

NLPearl’s AI-powered tagging system categorizes guests based on preferences, special occasions, and previous stays—helping you personalize experiences, prioritize VIPs, and create targeted marketing campaigns that drive loyalty and repeat bookings.

Image
John Doe
Image
Max Fox
Image
Amy Lee
Image
Sam Ray
Image
Joe Kim
Image
Eva May
Image
Ben Li
Image
Ivy Lux
Image
Leo King
Image
Zoe Lee
Ready to Elevate Your Guest Experience?
Transform your hotel operations and delight your guests with NLPearl’s AI-driven phone agent. Sign up now and see the difference!

Hotel Guest Experience & Operations with AI – Common Questions

NLPearl’s AI voice and browser agents provide 24/7 guest support, handling reservations, answering property questions, and fulfilling service requests instantly. This ensures guests receive immediate assistance at every touchpoint, significantly enhancing satisfaction and reviews.

Yes! NLPearl’s AI agents capture more direct bookings by providing instant availability information, answering questions immediately, and guiding potential guests through the reservation process—reducing dependency on OTAs and increasing your profit margins.

NLPearl automates routine inquiries, reservation management, and service requests, reducing front desk call volume by up to 70%. This allows your hospitality team to focus on delivering exceptional face-to-face guest experiences rather than handling repetitive phone tasks.

Absolutely! NLPearl’s AI intelligently recommends room upgrades, dining experiences, spa treatments, and premium services based on guest preferences and booking details, increasing revenue per stay without additional sales staff.

Yes, NLPearl seamlessly integrates with popular hospitality platforms including Opera, Cloudbeds, Mews, Sabre Hospitality, and Amadeus, ensuring synchronized guest data, real-time availability, and streamlined operations.

NLPearl’s AI agents automate pre-arrival communications, sending confirmation details, gathering preferences, answering transportation questions, and building excitement—reducing cancellations while preparing operations teams for guest needs.

Yes! NLPearl provides multilingual support through both voice and browser agents, breaking language barriers and enabling seamless communication with international travelers—expanding your global appeal without additional staffing costs.